The instrument serial number can be found on the bottom of the instrument.
Download the newest software version to a USB storage device. After downloading is complete, remove the USB from your computer. For QuikRead go Instrument, the downloaded files are compressed in an archive folder and need to be extracted before transferring it to the USB storage device.
Note! Don't change any of the file or folder names when downloading the files to the USB. The name of the folder should be "qrzwupdate".
1. Press “Download”
2. Open the downloaded file, press “Extract” and save the file to Downloads.
3. Navigate to your Downloads folder where you will find the downloaded software folder.
4. Right click the downloaded folder and select "Extract all” / Extract files” under 7-zip / Open with -> 7-zip. Note: Different browsers may have slightly different commands and names for archive folders.
5. Transfer the extracted file to the USB storage device.
You can find a more detailed instruction for extracting the files here.
How to upload the newest software to your QuikRead go Plus Instrument:
Insert the USB into one of the USB ports of your QuikRead go Plus Instrument and go to Menu - Maintenance - Software update.
Read the instructions for use on uploading the software.
If you have lost your admin password, you can request a temporary Admin password here. The temporary password can only be used once and is valid for one week.
Note! Use upper-case letters in the instrument serial number. When entering the temporary password to the Instrument, pay attention to upper and lower-case letters. Lower-case letters can be found behind the Abc button in the QuikRead go virtual keyboard.
How to enter the temporary password to QuikRead go Instrument
1. Type “Admin” into the Operator ID field.
2. Press Lost password?
3. Type in the temporary password and press OK and Yes to start the factory reset.
How to enter the temporary password to QuikRead go Plus Instrument
1. Type “Admin” into the operator field.
2. Press the “?” icon that appears next to the password field and press Continue
3. Type in the temporary password and press Reset to start the factory reset.